Ofgem Seeks Case Management System for Information Rights Requests

Ofgem requires a robust case management system to support its statutory obligations for handling information rights requests such as Freedom of Information (FOI), Environmental Information Regulations (EIR), Subject Access Request (SAR)), parliamentary correspondence, complaints, and statutory reviews. The system will…

Source ID: UK-ocds-b5fd17-5c158479-4d65-42fc-99f6-4b5cc7fbbfe8

Estimated value

£85,579

As published by the source; may be updated by the buyer.

Scope overview

Ofgem requires a robust case management system to support its statutory obligations for handling information rights requests such as Freedom of Information (FOI), Environmental Information Regulations (EIR), Subject Access Request (SAR)), parliamentary correspondence, complaints, and statutory reviews.

The system will be used by Ofgem to manage freedom of information, environmental information requests, subject access requests, internal reviews, parliamentary correspondence, complaints and statutory reviews, supporting up to 3,500 cases annually with scalability options.

Statusclosed
CategoryOther
CountryUnited Kingdom
Publish dateFeb 25, 2026
Submission deadlineJan 1, 2026
Estimated value£85,579
Notice typetender_notice
Sourceuk-contracts-finder
BuyerOfgem
Buyer websitehttps://www.contractsfinder.service.gov.uk/
CityLondon

Buyer & contacts

Contact nameAlfie Ellis
EmailProcurement2@ofgem.gov.uk
OrganizationOfgem

Tags & Signals

case management systeminformation rights requestsFreedom of InformationEnvironmental Information RegulationsSubject Access Requestsparliamentary correspondencestatutory reviewspublic sector procurement

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