NYC Housing Department Seeks Technical Support for Case Management Software

Pursuant to Section 3-05 of the City's Procurement Policy Board Rules,The NYC Department of Housing Preservation and Development (HPD) intends to enter into a sole source negotiation for the provision of a technical support agreement to include troubleshooting and software updates/upgrades to Foothold Technology`s AWAR…

Source ID: us-nyc-city-record-procurement-housing-preservation-and-development-20251216008

Scope overview

Pursuant to Section 3-05 of the City's Procurement Policy Board Rules,The NYC Department of Housing Preservation and Development (HPD) intends to enter into a sole source negotiation for the provision of a technical support agreement to include troubleshooting and software updates/upgrades to Foothold Technology`s AWARDS web-based case management system.

AWARDS updates and troubleshooting are required to support HPD`s shelter case management services including client tracking, rehousing plans, case notes, incident reports, client demographics, census reporting, HRA reimbursement processes, lien processing, and Homeless Management Information System (HMIS) reporting and compliance. AWARDS is the intellectual property of Foothold Technology, licensed to HPD.

Any firm who believes it can provide this technical support requirement and is licensed by Foothold Technology is invited to send a letter or email to the HPD contact person listed in this notice This Sole Source procurement is being managed through PASSPort (EPIN 80626Y0157).

If there are any expressions of interest, please send an email to Agency Contact or submit a query in the Discussion with Buyer tab in PASSPort. Agency: Housing Preservation and Development Status: Intent to Award

Statusawarded
CategoryNon-Consulting Services
CountryUnited States
Publish dateDec 22, 2025
Submission deadlineJan 5, 2026
Estimated value
Notice typeaward_notice
Sourceus-nyc-city-record-procurement-housing-preservation-and-development
BuyerHousing Preservation and Development
Buyer websitehttps://data.cityofnewyork.us/
CityNew York

Buyer & contacts

OrganizationHousing Preservation and Development

Tags & Signals

case management softwaretechnical support agreementsole source procurementshelter servicessoftware updatestroubleshooting servicesFoothold Technology AWARDSHMIS reporting

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