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Record Management System Needed for Homeless Services Police Department Documentation

DSS/ITS is requesting for the Department of Homeless Services Police Department (DHSPD) to have a 7-year retention requirement for arrest paperwork that is currently hard to track because it is paper driven and housed in several different locations that includes body worn camera footage, various databases, and physical…

Source ID: US-NYC-07125O0003001

Estimated value

$3.4 Million

As published by the source; may be updated by the buyer.

Scope overview

DSS/ITS is requesting for the Department of Homeless Services Police Department (DHSPD) to have a 7-year retention requirement for arrest paperwork that is currently hard to track because it is paper driven and housed in several different locations that includes body worn camera footage, various databases, and physical files.

The failure of the agency to procure a record management has made us vulnerable to litigation for not complying with mandatory rules and regulations and in court cases. As a law enforcement agency, DHSPD is governed by several legal documents and regulations ensuring the safety and security of a community. We serve our uniformed staff, as well as shelter residents and program staff alike.

Peace Officer Guide (POG) served as base legal guidance for DHSPD Peace Officer, providing detailed instruction on each aspect of their daily operations. According to POG, Peace Officer is required to wear a body-worn camera at access control, during locker search, while on patrol, and during any interaction with shelter residents and program staff.

Obtained footage is legally used in several circumstances laid out in rules and regulations shaping DHSPD operations. It is of paramount importance for this legal piece of evidence to be safe, secure, and confidential always. In lieu of this, DHS PD would like to procure a dedicated system likely to be named as DHS Police Department Management System for their use.

Agency: Homeless Services Vendor: Axon Enterprise, Inc. (17800 North 85th Street) Contact: Nancy Bonilla (bonillan@dss.nyc.gov) PIN: 07125O0003001 Request ID: 20251204009 Selection method: Intergovernmental Purchase Notice type: Award Award amount: $3,371,369.00 Start date: 2025-12-10T00:00:00.000 End date: 2025-12-10T00:00:00.000

Statusawarded
CategoryNon-Consulting Services
CountryUnited States
Publish dateDec 10, 2025
Submission deadlineDec 10, 2025
Estimated value$3.4 Million
Notice typeaward_notice
Sourceus-nyc-recent-contract-awards
BuyerHomeless Services
Buyer websitehttps://www.nyc.gov/
CityNew York City

Buyer & contacts

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Contact nameNancy Bonilla
Emailbonillan@dss.nyc.gov
OrganizationHomeless Services

Awardees

Axon EnterpriseInc. (17800 North 85th Street)

Tags & Signals

record management systemlaw enforcement documentationbody-worn camera footagecompliance requirementsarrest paperwork retentionpolice department operationslegal regulationsdocument tracking

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