New York City Education Department Seeks Survey Services for School Performance

The New York City Department of Education (NYCDOE) on behalf of the Office of School Performance is seeking proposals from organizations experienced and capable of conducting surveys in large urban school districts, providing objective, timely and reliable information based on the program goals and feedback solicited from the survey populations.

This Request for Proposal (RFP) solicits proposals primarily services that will include, but are not limited to: facilitating survey design; preparing training/support materials; scheduling survey administration (including administration protocols and scripts for survey deployment); managing participant identity; document translation by NYCDOE s in-house translation-service provider or their own subcontractor; printing and distributing paper survey materials; hosting and managing online surveys; facilitating results reporting, including through an online reporting platform; tracking and troubleshooting issues; and supporting schools during survey administration.

The successful proposer(s) must be capable of designing, implementing, fielding inquiries, and reporting on surveys ranging from tens of thousands to over one million respondents. PROPOSALS MUST BE RECEIVED BY NO LATER THAN JULY 10, 2025 AT 4:00 P.M. EST, LATE PROPOSALS WILL NOT BE ACCEPTED. This RFP may result in a four (4) year requirements contract with one (1) or two (2) vendors.

NYCDOE reserves the unilateral option to extend the contract for two (2) additional one (1) year periods. Services are anticipated to commence in June 2026 for each component of the procurement. A virtual pre-proposal conference will be held on May 14, 2025, at 1:00 p.m. EST. The City of New York will be utilizing the Microsoft Teams platform.

The link to the pre-proposal conference is https://teams.microsoft.com/l/meetup-join/19%3ameeting_OWVjMWY4YTgtZDM5Yi00MjU5LWExNDUtZTk1MjQ3ZGM3NDZm%40thread.v2/0?context=%7b%22Tid%22%3a%2218492cb7-ef45-4561-8571-0c42e5f7ac07%22%2c%22Oid%22%3a%2220ac2da4-ff0b-4cfa-b654-6bd908857b5f%22%7d.

We recommend that proposers download the free Microsoft Teams Application on their computer and/or mobile device to participate in the Teams Event in advance of the conference and attendees should plan to log in 5 minutes prior to the conference start time. Attendance for the pre-proposal conference is optional and does not require prior registration or RSVP.

Please note the following procedures Proposal submissions in response to the RFP must be sent via electronic mail ( The Proposal Submission Email ) to DCPSubmissions@schools.nyc.gov (the RFP Submission Email Address ). RFP Submissions sent to any other email address will be disregarded. The subject line of your RFP Submission Email must include the solicitation number and the name of the submitting vendor (e.g.

R1252 ABC Corporation). Please attach the completed RFP and proposal documents to the RFP Submission Email as separate files. Please name proposal attachment RFP Proposal.

If the files accompanying your proposal submission are too large to be transmitted as email attachments, please include in the first line of your RFP Submission Email a link to a Microsoft OneDrive folder containing all of your RFP-related documents. Please note that if you are using OneDrive, do not attach any documents to the RFP Submission Email.

Further, please include a separate folder within your OneDrive folder which includes the separate RFP Proposal file. Please name this folder and the RFP Proposal file RFP Proposal. The name of your OneDrive folder must match the subject line of your RFP submission, and your OneDrive folder must not contain any files unrelated to the RFP Submission.

Guidance for first-time Microsoft One-Drive Users: Microsoft OneDrive ( OneDrive ) is a file hosting and synchronization service operated by Microsoft as part of its web version of Microsoft Office. OneDrive allows users to grant access to files which are too large to transmit via electronic mail to other users.

If you do not have Office 365, please take the following steps to gain access to a free version of OneDrive so that you can upload those RFP submission documents which are too large to transmit via electronic mail: 1. Conduct an internet search for Microsoft OneDrive; 2. Navigate to the official Microsoft website and sign up for a free account. 3.

Once you have created a folder for the solicitation whose name matches the subject line of your RFP Submission Email, upload the documents relevant to your RFP submission in this folder. 4. Create a share link for this folder. 5. Be sure to check your share settings so that anyone receiving the link that you create will be able to open the link and access the files. If your share link permissions are restricted (e.g.

to only your organization in Office 365), the DOE will not be able to view your solicitation documents. It is your responsibility to ensure that the link(s) you provide allows the DOE to view, download and/or open your documents; and 6. Include the link which you have created as the first line of your RFP Submission Email.

For hard copy (paper) Proposal submissions, please follow the below instructions: Further to prior instructions regarding submissions of Proposals. In addition to electronic submission via email, the proposer may choose to hand deliver their Proposal packages to NYC DOE at any time prior to the Proposal Due Date/Time. If you plan to submit a paper Proposal.

You must provide notice by emailing DCPSubmissions@schools.nyc.gov, including Paper Submission Request for Solicitation # R1252 in the subject line, at least three (3) business days in advance of the anticipated date and time you or your agent plan to arrive at 65 Court Street, Brooklyn, NY 11201, Rm 1201 to drop off your Proposal.

Proposers should include in their notification e-mail the name of the person who will be delivering the Proposal or advise that the Proposal Package will be arriving by messenger. Proposal Packagers who fail to provide advance notification of intent to hand-deliver a proposal risk not having anyone to receive the Proposal Package.

Hard (paper) copy proposals MUST be hand delivered to 65 Court Street, Brooklyn, NY 11201, Rm 1201 prior to the Due Date and Time. To download the solicitation, go to https://vendorportal.nycenet.edu/vendorportal/login.aspx. If you cannot download, send an e-mail to VendorHotline@schools.nyc.gov. Include your company s name, address, phone and fax numbers, email address, Tax ID Number, RFP Number and Title.

Questions regarding this solicitation should be addressed to Shargraves2@schools.nyc.gov by no later than 4:00p.m. EST, May 23, 2025. Subsequent amendments and answers will be posted to https://vendorportal.nycenet.edu/vendorportal/login.aspx. Review this site periodically for important updates. Please continue to check the DOE website and/or Vendor Portal for updates.

https://infohub.nyced.org/vendors https://www.finance360.org/vendor/vendorportal/ Agency: Education Status: Solicitation