Media Monitoring Services Supply Arrangement for Government Communications

Trade Agreement: Canadian Free Trade Agreement (CFTA) Tendering Procedures: All interested suppliers may submit a bid Competitive Procurement Strategy: Best Overall Proposal Comprehensive Land Claim Agreement: No Nature of Requirements: RFSA Media Monitoring Services EN578-191713/C Contact: Leticia Obeng Asante Telephone:(343) 575-5240 Email: leticia.obeng-asante@pwgsc-tpsgc.gc.ca NATURE OF THE REQUIREMENT: Public Service and Procurement Canada is seeking to put in place a Supply Arrangement (SA) for Media Monitoring Services.

Media Monitoring is a critical function in the support of a department?s effort to identify and track current and emerging public issues and trends as reported in the media. An integral part of media monitoring is performed through the monitoring of Canadian print and broadcast media, Internet news sources and Social media.

Media analysis is also key component of a Department?s communications program to identify and evaluate media coverage on a given issue(s)s relative to the Department?s communications objectives, is required by federal government media relations and public affairs branches in order to enhance the Department?s understanding of the public perceptions related to issues of importance to the Department.

Services included in this Request for Supply Arrangement (RFSA) are divided in five (5) streams. For more information on each specific stream, please refer to Annex A - Statement Work.

The streams are divided as follows: a) Stream 1: Online News Monitoring and Analysis; b) Stream 2: Social Media Monitoring and Analysis; c) Stream 3: Ethnic Media Monitoring and Analysis; d) Stream 4: Broadcast Media Monitoring; and e) Stream 5: Transcripts, Audio and Video clips NOTE: Suppliers DO NOT have to qualify under all five streams to be awarded a supply arrangement.

- The requirement covered by the bid solicitation of any resulting supply arrangement may be subject to a preference for Canadian services.

- The Request for Supply Arrangements (RFSA) is to establish supply arrangements for the delivery of the requirement detailed in the RFSA to the Identified Users across Canada, excluding locations within Yukon, Northwest Territories, Nunavut, Quebec, and Labrador that are subject to Comprehensive Land Claims Agreements (CLCAs).

Any requirement for deliveries to locations CLCA within CLCAs areas within Yukon, Northwest Territories, Nunavut, Quebec, or Labrador will have to be treated as a separate procurement, outside of the resulting supply arrangements.

- Authorized clients include all federal departments and agencies listed in schedules I through III of the Financial Administration Act; - All authorized Supply Arrangements will have no defined end-date and will remain valid until such time as Canada no longer considers it to be advantageous to use them. - The requirement is subject the Canadian Free Trade Agreement (CFTA).

- Suppliers must use the epost Connect service provided by Canada Post Corporation to transmit their arrangement electronically. Bidders must refer to Part 2 entitled Supplier Instructions, and Part 3 entitled Arrangement Preparation Instructions, of the Request for Supply Arrangement (RFSA), for further information.

Delivery Date: Above-mentioned The Crown retains the right to negotiate with suppliers on any procurement. Documents may be submitted in either official language of Canada.