Specialized Software Support Contract for Police Professional Standards Management

The duration of the contract is 3 years with no option to extend. This was a Direct Award based on the niche service and bespoke requirement for the City of London Police. The same supplier was critical as a gap in service/new supplier mobilisation would've had a detrimental impact. The contract is for, but not limited…

Source ID: UK-ocds-b5fd17-fcc2eeed-b898-46c3-9aaa-0887b516b373

Estimated value

£75,554

As published by the source; may be updated by the buyer.

Scope overview

The duration of the contract is 3 years with no option to extend. This was a Direct Award based on the niche service and bespoke requirement for the City of London Police. The same supplier was critical as a gap in service/new supplier mobilisation would've had a detrimental impact.

The contract is for, but not limited to: For managing Police Professional Standards The Licensee shall use reasonable endeavours to ensure that it shall: a) provide a suitable person to act under telephone guidance to install software alterations and make any necessary changes to existing data; b) provide the System to a specification agreed by FIS of sufficient specification and reliability to host successfully both the Licensed Software and any ancillary software such as the Microsoft Office products Word and Excel; c) provide sufficient operating System support to allow Users access to the System and to its ancillary software (and the support must be sufficient to ensure that the System and its ancillary software are able to interact correctly); d) maintain a backup facility adequate to allow retrieval of clean and full (not incremental) data from the previous working day's data; e) ensure that Users of the application and its associated software have sufficient practitioner knowledge, technical capability and training in the System's use to operate it successfully; and f) provide a Licensee Contact whose contact details shall be communicated to FIS from time to time and who shall deal with all matters relating to the Agreement.

Statusclosed
CategoryInformation Technology & Software
CountryUnited Kingdom
Publish dateFeb 17, 2026
Submission deadlineFeb 13, 2026
Estimated value£75,554
Notice typeaward_notice
Sourceuk-contracts-finder
BuyerThe Mayor and Commonalty and Citizens of the City of London
Buyer websitehttps://www.contractsfinder.service.gov.uk/
CityLondon

Buyer & contacts

Contact nameMitchell Walker
Emailmitchell.walker@cityoflondon.gov.uk
OrganizationThe Mayor and Commonalty and Citizens of the City of London

Tags & Signals

police professional standardssoftware support contractdirect awardsystem hostingdata backupspecialized servicescontinuity of serviceCity of London Police

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