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Cloud Telephony Services Procurement for Maharashtra Climate Resilient Agriculture Project

SPECIFIC PROCUREMENT NOTICE (PROCUREMENT OF Non Consultancy Services) Country: India Project: MAHARASHTRA PROJECT ON CLIMATE RESILIENT AGRICULTURE (NDKSP) GOVERNMENT OF MAHARASHTRA, MUMBAI Loan No.: IBRD- 98880 Contract Title: Procurement of Cloud telephony services with native web socket API for real-time voice AI int…

Source ID: WB-OP00416218

Estimated value

$172,675

As published by the source; may be updated by the buyer.

Scope overview

SPECIFIC PROCUREMENT NOTICE (PROCUREMENT OF Non Consultancy Services) Country: India Project: MAHARASHTRA PROJECT ON CLIMATE RESILIENT AGRICULTURE (NDKSP) GOVERNMENT OF MAHARASHTRA, MUMBAI Loan No.: IBRD- 98880 Contract Title: Procurement of Cloud telephony services with native web socket API for real-time voice AI integration for PoCRA Phase -2 Reference No: IN-MAHAPOCRA-526827-NC-RFB The Government of Maharashtra has received finance from the World Bank towards the cost of the Project on Climate Resilient Agriculture in Maharashtra (PoCRA) phase -II, and intends to apply part of the proceeds for the eligible payments under the contract for which this RFB is invited Procurement of Cloud telephony services with native web socket API for real-time voice AI integration for PoCRA Phase -2.

Project Director, Maharashtra Project on Climate Resilient Agriculture (PoCRA phase-II) Govertment of Maharashtra, Mumbai now invites online bids from eligible bidders for invited Procurement of Cloud telephony services with native web socket API for real-time voice AI integration for PoCRA Phase -2 at locations as mentioned below: Maharashtra Project on Climate Resilient Agriculture (PoCRA), 30 B,Arcade, World Trade Center, Cuffe Parade, Mumbai-400005 Service provider fulfilling the eligibility criteria are invited to submit most competitive Bid (RFB) through e-procurement portal http://mahatenders.gov.in.

The duration of the contract will be 1 year and based on the satisfactory performance it will be extended 1 year. Bidding will be conducted through the National Competitive Bidding procedures as specified in the World Bank’s Procurement Regulations September 2023 for IPF Borrowers, is open to all eligible bidders as defined in the Procurement Regulations.

In addition, please refer to paragraphs 1.6 and 1.7 setting forth the World Bank’s policy on conflict of interest.

Interested eligible bidders may obtain further information from Deputy project Director, Maharashtra Project on Climate Resilient Agriculture (PoCRA phase-II) Govertment of Maharashtra, Mumbai and procurement.pmu@mahapocra.gov.in and inspect the bidding documents on e-procurement portal http://mahatenders.gov.in and may also see its copy on www.mahapocra.gov.in and at the address given below.

A complete set of bidding documents in English may be purchased by interested eligible bidders through e-procurement portal and upon payment of a non-refundable fee of [INR 10,000/-] and online submission of EMD deposit INR 3,00,000/- (refundable) for online submission of the application.

The method of payment will be [Net Banking through http://mahatenders.gov.in].[1] The document should be sent online on [ e-procurement –portal http://mahatenders.gov.in ] .[2] on or before 28.01.2026 up to 15.00 hours Only Electronic bidding will be permitted. Late bids will be not be accepted on portal (rejected).

Bids will be publicly opened online and the bidders’ designated representatives and anyone who choose to attend may be present at the address below on 28.01.2026 at 16.00 hours. All bids must be accompanied by a “ Bid Security” (EMD) of Rs. 3,00,000/- (to be paid online Net Banking through www.mahatenders.gov.in) The address referred to above is: Attn: Santosh Mamadapure, Dy.

Project Director Maharashtra Project on Climate Resilient Agriculture (PoCRA) (Nanaji Deshmukh Krishi Sanjeevani Prakalp Phase-II) 30 B, Arcade, World Trade Center, Cuffe Parade, Mumbai-400005 Telephone no: 022-22163351/2 Email-Id: procurement.pmu@mahapocra.gov.in Web site: www.mahapocra.gov.in Agency: Project Management Unit, Project on Climate Resilient Agriculture, Govt.

of Maharashtra Procurement method: Request for Bids Notice type: Invitation for Bids Status: Published Value: 172675.0 USD

Statusopen
CategoryNon-Consulting Services
CountryIndia
Publish dateDec 16, 2025
Submission deadlineJan 28, 2026
Estimated value$172,675
Notice typetender_notice
Sourceworld-bank-global
BuyerProject Management Unit, Project on Climate Resilient Agriculture, Govt. of Maharashtra
Buyer websitehttps://projects.worldbank.org/
City

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Emailprocurement.pmu@mahapocra.gov.in
OrganizationProject Management Unit, Project on Climate Resilient Agriculture, Govt. of Maharashtra

Tags & Signals

cloud telephonyvoice AI integrationclimate resilient agricultureMaharashtra projectweb socket APIWorld Bank fundedagricultural technologyreal-time communication
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