Digital Literacy and Technical Support Program for Older Adults in New York City
The NYC Department for the Aging (NYC Aging) in partnership with the NYC Office of Technology and Innovation (NYC OTI) is seeking to contract with one provider to offer one-on-one technical support and develop digital literacy training programs designed for older adults across New York City that enhances their digital…
Source ID: us-nyc-current-solicitations-20250410040
Scope overview
The NYC Department for the Aging (NYC Aging) in partnership with the NYC Office of Technology and Innovation (NYC OTI) is seeking to contract with one provider to offer one-on-one technical support and develop digital literacy training programs designed for older adults across New York City that enhances their digital skills in various areas including utilizing online resources for technology classes and social interaction, using government benefit websites and mobile applications, recognizing and avoiding online scams, and accessing relevant support programs.
The awarded provider would also be responsible for facilitating the availability of necessary software and technology, conducting technology needs assessments, and conducting community outreach to encourage older adults to take advantage of this program.
Only providers previously selected by NYC Aging and other qualified vendors that have expressed interest and were approved by the agency are eligible to apply to this competitive Negotiated Acquisition (NA) solicitation (EPIN 12525N0002).
It is anticipated that one citywide contract will be awarded from this solicitation and the contract term will be for three (3) years, starting October 1, 2025 through September 30, 2028. If invited to respond to this solicitation, organizations must have (i) a PASSPort account, and (ii) have an Approved HHS Prequalification Application in PASSPort.
Proposals and Prequalification applications will ONLY be accepted through PASSPort. If you do not have a PASSPort account or Approved PASSPort HHS Accelerator PQL Application, please visit www.nyc.gov/passport to get started.
Responding providers should examine all solicitation documents-which are available in PASSPort-for details about required elements of the program prior to submitting a proposal response to this solicitation. The proposal submission deadline in PASSPort is May 22, 2025, at 2:00 pm. All communication and any expressions of interest regarding this Negotiated Acquisition solicitation should be sent to RFP@aging.nyc.gov.
Agency: Aging Status: Solicitation
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