Public tender

Customer Satisfaction Survey for Heating and Hot Water Services

Contract Award Project: P172668-Second District Heating Efficiency Improvement Project Loan/Credit/TF Info: IBRD-91340 Bid/Contract Reference No: RFP NO. 9134-B3.4 Procurement Method: CQS-Consultant Qualification Selection Scope of Contract: Consulting Services for conducting a customer’ satisfaction survey on the qual…

Source ID: WB-OP00408401

Estimated value

$17,000

As published by the source; may be updated by the buyer.

Scope overview

Contract Award Project: P172668-Second District Heating Efficiency Improvement Project Loan/Credit/TF Info: IBRD-91340 Bid/Contract Reference No: RFP NO.

9134-B3.4 Procurement Method: CQS-Consultant Qualification Selection Scope of Contract: Consulting Services for conducting a customer’ satisfaction survey on the quality of hot water and heating services provided by JSC “TERMOELECTRICA” Notice Version No: 0 Date Notification of Award Issued (YYYY/MM/DD) 2025/11/12 Duration of Contract 4 Month(s) Minimum Qualifying Score 75 Awarded Firm(s): CENTRE FOR SOCIOLOGICAL, POLITOLOGICAL AND PSYCHOLOGICAL ANALYSIS AND RESEARCH “CIVIS” (490366) 61, Maria Cibotari str., of.

1, mun.

Chisinau, Republic of Moldova Country: Moldova Registry ID: 1009620000963 Scores Technical: 90.00 Consultant Specific Experience: 40 Methodology: 25 Key Personnel: 25 Financial: 100 Combined: 100 Rank: 1 Final Evaluation Price EUR 20055.00 Signed Contract Price EUR 20055.00 Price: Currency: Amount: Euro (Euro) 20055.00 Agency: Moldova Energy Project Implementation Unit Procurement method: Consultant Qualification Selection Notice type: Contract Award Status: Published Value: 17000.0 USD

Statusopen
CategoryProfessional Services
CountryMoldova, Republic of
Publish dateNov 13, 2025
Submission deadlineNov 13, 2025
Estimated value$17,000
Notice typetender_notice
Sourceworld-bank-global
BuyerMoldova Energy Project Implementation Unit
Buyer websitehttps://projects.worldbank.org/
City

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Organization
Moldova Energy Project Implementation UnitUnlock export & alerts

Documents

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  • Moldova - EUROPE AND CENTRAL ASIA- P172668- Second District Heating Efficiency Improvement Project - Procurement Plan

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  • Moldova - EUROPE AND CENTRAL ASIA- P172668- Second District Heating Efficiency Improvement Project - Procurement Plan

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Tags & Signals

customer satisfaction surveyheating serviceshot water servicesutility quality assessmentTERMOELECTRICAconsulting servicespublic utilitiesservice evaluation
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