Contact Centre Management System Procurement for Customer Service Operations
This is one of more than 100,000 active tenders available on IndexBox Tenders. Get full access to detailed descriptions, workspace tools, AI recommendations, and expert support to help you work with this opportunity and thousands more.
Source ID: UK-ocds-b5fd17-7fe1c29d-6741-4f59-8679-0795e3ced3cb
Estimated value
As published by the source; may be updated by the buyer.
Scope overview
Leeds Federated is seeking a provider to supply and maintain a contact centre management system for inbound and outbound communications. The system must support up to 50 concurrent users via VOIP and accommodate both desktop and mobile platforms. The solution will serve customer service, income, and neighbourhood teams over a three-year period.
Buyer & contacts
Tags & Signals
Similar tenders
Grass Cutting Works at Bako Drainage Scheme for 2026
This tender involves proposed grass cutting and vegetation maintenance works at the Bako Drainage Scheme in Kuching District, Sarawak. The project is scheduled for implementation during the year 2026 as part of ongoing drainage system maintenance. The works aim to ensure proper drainage functionality and environmental management in the specified area.
Grass Cutting Works at Damai IADP Drainage Scheme in Kuching District
This tender involves proposed grass cutting works at the Damai IADP drainage scheme located in Kuching District, Sarawak. The maintenance activities are scheduled for implementation in the year 2026. The project aims to ensure proper upkeep of drainage infrastructure through regular vegetation management.
Medical Label Procurement for Blood Donor Identification Systems
This tender seeks specialized medical labels compliant with ISBT128 standards for blood donor identification. The labels feature permanent adhesive and double-layer BOPP construction, divided into 10 sections per sheet. The procurement includes labels sized 5.05 x 2.05 cm supplied in rolls of 500 units each.
Unlock the full IndexBox Tenders workspace
Get hourly updates across 100k+ opportunities, AI recommendations, and one-click autopilot workflows. Zero obligation.
Disclaimer: IndexBox Tenders does not issue, announce, or publish this tender. This information is aggregated from publicly available sources and is provided for informational purposes only. IndexBox Tenders is not affiliated with, endorsed by, or acting on behalf of the tender issuer. Users should verify all information directly with the official tender source before making any decisions or taking any action.