Public tender

Supply and Installation of Service Quality and Experience Evaluation System

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Source ID: WB-OP00309880

openBurundi

Estimated value

$700,000

As published by the source; may be updated by the buyer.

Scope overview

This tender involves the procurement and installation of a comprehensive system for evaluating service quality and user experience. The system will be implemented for the benefit of the specified agency to enhance service delivery and customer satisfaction metrics. The solution aims to provide measurable insights into service performance and user interactions.

Statusopen
CountryBurundi
Publish dateSep 10, 2024
Submission deadlineSep 10, 2024
Estimated value$700,000
BuyerMinistry of Communication, Information Technology and Media - Executive Secretariat for ICT (SETIC)
City

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Tags & Signals

service quality evaluationuser experience systemservice assessmentquality measurementcustomer satisfactionperformance metricssystem installationagency procurement
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