SaaS CRM Solution Sought for Regional Council Stakeholder Management

Greater Wellington Regional Council / Te Pane Matua Taiao (GWRC / we) requires a suitably qualified supplier to leverage their New Zealand Government experience and propose a SaaS CRM solution that will deliver great results for our teams. Coupled with a fit-for-purpose, carefully considered implementation methodology,…

Source ID: NZ-GETS-28273225

Scope overview

Greater Wellington Regional Council / Te Pane Matua Taiao (GWRC / we) requires a suitably qualified supplier to leverage their New Zealand Government experience and propose a SaaS CRM solution that will deliver great results for our teams.

Coupled with a fit-for-purpose, carefully considered implementation methodology, the chosen supplier�s CRM solution is intended to support GWRC�s stakeholder relationship management processes; and replace the Metlink Resolve contact tracking and case management system. Metlink is the brand name we use for our public transport services. More information is available in the attached RFP.

To be fair to all suppliers, we will only be answering questions about this RFP using the prescribed Q&A process. Deadline for questions: 5:00pm Friday 27/10/23 NZT Deadline for Proposals: midday Friday 10/11/23 NZT

Statusawarded
CategoryTransportation & Logistics
CountryNew Zealand
Publish dateOct 13, 2023
Submission deadlineNov 10, 2023
Estimated value
Notice typeaward_notice
Sourcenz-gets-awards
BuyerGreater Wellington Regional Council
City

Buyer & contacts

OrganizationGreater Wellington Regional Council

Tags & Signals

SaaS CRMstakeholder managementcase management systemgovernment procurementpublic transportsoftware implementationcontact trackingregional council

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