Public data workspaceRead-only tender record
Public tender

Cumberland Council Procures Netcall Liberty Platform Licensing

Call off contract from CCS RM6285 Back Office Software 2. Cumberland has purchased licensing of the Netcall Liberty Platform to provide integrated contact centre, automation and in-house enterprise digital development, with hosting and support. Optional extension period from 29 November 2029 - 28 November 2035

Source ID: UK-ocds-b5fd17-d79de509-0934-4756-9d43-212d82c2b62c

Estimated value

£3.8 Million

As published by the source; may be updated by the buyer.

Scope overview

Call off contract from CCS RM6285 Back Office Software 2. Cumberland has purchased licensing of the Netcall Liberty Platform to provide integrated contact centre, automation and in-house enterprise digital development, with hosting and support. Optional extension period from 29 November 2029 - 28 November 2035

Statusclosed
CategoryInformation Technology & Software
CountryUnited Kingdom
Publish dateDec 18, 2025
Submission deadlineOct 7, 2025
Estimated value£3.8 Million
Notice typeamendment
Sourceuk-contracts-finder
BuyerCumberland Council
Buyer websitehttps://www.contractsfinder.service.gov.uk/
CityCarlisle

Buyer & contacts

Public read-only access
Contact fields are visible publicly. Use the workspace for exports, buyer tracking, and alerts.
Open workspace
Contact nameVicky Carr
Emailvicky.carr@cumberland.gov.uk
OrganizationCumberland Council

Tags & Signals

Netcall Liberty Platformcontact centre softwaredigital automationenterprise developmentsoftware licensinghosting and supportCCS frameworkpublic sector procurement
Unlock actions

Keep reading for free. Pay only when you need workspace actions.

This record stays public. Upgrade only when you want alerts, exports, OCR packs, and autopilot workflows inside the private workspace.

Disclaimer: IndexBox Tenders does not issue, announce, or publish this tender. This information is aggregated from publicly available sources and is provided for informational purposes only. IndexBox Tenders is not affiliated with, endorsed by, or acting on behalf of the tender issuer. Users should verify all information directly with the official tender source before making any decisions or taking any action.