Digital Platform Development for CyberQuest Project Across Northern Ireland and Border Regions
Design, development, implementation, and support of a secure, cloud-based digital platform for SEUPB CyberQuest Project, including data capture, KPI reporting, career planning tools, GDPR compliance, scalability, and 44-month support. The contract is for the design, development, implementation, and support of an integr…
Source ID: TED-62ff00ba-9cb8-4042-9287-5d8f1a6748cd
Estimated value
As published by the source; may be updated by the buyer.
Scope overview
Design, development, implementation, and support of a secure, cloud-based digital platform for SEUPB CyberQuest Project, including data capture, KPI reporting, career planning tools, GDPR compliance, scalability, and 44-month support.
The contract is for the design, development, implementation, and support of an integrated digital platform to deliver the SEUPB-funded CyberQuest Project across Northern Ireland and the border counties of Cavan and Monaghan. The platform must: Core Components Data Capture and Impact Evaluation System Real-time monitoring and evaluation capabilities. Automated KPI tracking and SEUPB-ready reporting.
Geographic and demographic analytics, cross-border activity tracking. Secure data storage with 7-year retention and export capability (CSV, PDF, JSON). Career Planning and Workforce Management Platform Skills portfolio for 2,000 WP1 participants. Digital wallet for 200 WP2 participants for secure credential storage. Career pathway planning, job matching, and employer integration.
Technical Requirements Cloud-based infrastructure (AWS/Azure/Google Cloud) with UK/EU data residency. 99.9% uptime guarantee; page load time <2 seconds for 95% of requests. Scalability to support 500–1,000 concurrent users and future growth. Full compliance with UK & EU GDPR and Section 75 of the Northern Ireland Act. Security standards: Cyber Essentials Plus (minimum), ISO 27001 preferred.
End-to-end encryption (AES-256), MFA, SSO, tamper-proof audit logs. Programme Delivery Support for Work Package 1 (2,000 participants) and Work Package 2 (200 participants). Integration with SEUPB reporting systems and partner platforms. Mobile-first design with WCAG 2.1 AA accessibility compliance. Gamification features (badges, progress bars) to drive engagement.
Implementation Timeline Phase 1: Platform development (Months 1–2). Phase 2: Integration and testing (Months 3–4). Phase 3: User acceptance and training (Month 3–4). Phase 4: Deployment and go-live (Month 4). Phase 5: Ongoing support and enhancement (Months 5–32 + 12-month sustainability). Support & Maintenance Business hours support (08:00–18:00 UK time) and 24/7 emergency support for critical issues.
SLA commitments: Critical issues resolved within 4 hours; security patches applied within 48 hours. Quarterly updates and penetration testing. End-of-Contract Obligations Complete data export in multiple formats. Secure deletion and certification within 60 days post-handover. Transfer of digital wallets and skills portfolios to client. Clarification period closes 10 days following publication date.
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