New Zealand International Student Experience Survey Research Provider Sought

Education?New?Zealand?Manapou?ki?te?Ao?(�ENZ�)?under the International Education Strategy 2022 � 2030 is responsible for continuing �research on the quality of the experience international students have when studying with New Zealand�.

Since 2019, ENZ has commissioned two surveys (2019 and 2021) that have been used to understand the experience of international students enrolled with New Zealand (NZ) education providers. The survey�s used an online methodology and took approximately 18 minutes to complete.

Students were surveyed across the whole student journey (those who have just arrived through to those who recently graduated), and across all education sub-sectors (schools, universities, English language schools, Private Training Establishments and Institutes of Technology and Polytechnics (Te Pukenga). In 2019, there were approximately 8000 respondents.

In 2021 the survey was repeated with a smaller sample size of 4831 respondents (reflecting COVID-19 impacts). ENZ is seeking to appoint a research provider who will be responsible for conducting the 2023 survey in the first quarter of 2023, with an annual right of renewal subject to satisfactory performance, for a further two surveys out to 2025.

This will include finalising the research design and questionnaire, and collecting, analysing, and reporting on findings. We are looking for a provider who has the capability, experience, and infrastructure to deliver an online international student experience survey that meets our needs.

The supplier needs to have a good track record in the management and implementation of large surveys (including recruitment), and ideally have a good working relationship with Immigration NZ and or key peak bodies representative of the New Zealand international education provider sector.

Key bodies include NZ Universities, Te Pukenga, and other sector peak bodies who facilitate participation by students from their sector, notably the Schools International Education Business Association (SIEBA) and English New Zealand. These relationships are critical to recruitment of respondents and to help in understanding and responding to their information needs.

In addition, the Buyer is interested in a supplier who may be able to provide an international comparison of student experience on key metrics in one or more of the following key competitor countries: Australia (or Australian states), Ireland, Singapore, Canada and the United Kingdom. Innovative solutions will be welcomed.