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NHS Workforce Management Solution Development Contract Awarded

The Authority has procured a supplier to develop a new transformed integrated workforce management solution for the NHS in England and Wales. The current Electronic Staff Record (ESR) service includes HR and payroll; learning; talent management; Total Reward Statements and workforce reporting. It is supported by a supp…

Source ID: UK-ocds-b5fd17-1247e9ac-7e81-4522-ad52-36620ac3083c

Estimated value

£1.2 Billion

As published by the source; may be updated by the buyer.

Scope overview

The Authority has procured a supplier to develop a new transformed integrated workforce management solution for the NHS in England and Wales. The current Electronic Staff Record (ESR) service includes HR and payroll; learning; talent management; Total Reward Statements and workforce reporting. It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation.

ESR currently pays over 1.9m NHS employees every month, equivalent to around five percent of the UK workforce. The future NHS workforce solution will fulfil the ambition of providing the NHS with a user centred digital workforce solution to empower people from both national and local organisations to carry out their roles effectively and efficiently, supporting them through their journey with the NHS.

The supplier will manage the ESR service, transform, develop, implement and manage the future NHS workforce solution and once migration of user organisations completes, decommission the ESR service. Additional information: Link to previous Contract Notice relating to this procurement https://www.contractsfinder.service.gov.uk/Notice/90a6918c-4b89-4f4f-adab-9f13b117a146

Statusclosed
CategoryInformation Technology & Software
CountryEngland
Publish dateNov 7, 2025
Submission deadlineFeb 14, 2025
Estimated value£1.2 Billion
Notice typetender_notice
Sourceuk-contracts-finder
BuyerN H S Business Services Authority
Buyer websitehttps://www.contractsfinder.service.gov.uk/
CityNEWCASTLE-UPON-TYNE

Buyer & contacts

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Emailcommercialservicesteam@nhsbsa.nhs.uk
OrganizationN H S Business Services Authority

Tags & Signals

NHS workforce managementElectronic Staff RecordHR system developmentpayroll solutiontalent managementworkforce reportinghealthcare ITsystem transformation

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