Inland Revenue Seeks Contact Centre Services from Telecommunications Providers
Inland Revenue (IR) is seeking proposals from the shortlisted Common Capability ICT Telecommunications as a Service (TaaS) providers who were selected via the NOI (GETS Reference 25511176) and RFI (GETS Reference 25596741) with respect to the ongoing provision and implementation of Contact Centre services, as IR looks…
Source ID: NZ-GETS-25721278
Scope overview
Inland Revenue (IR) is seeking proposals from the shortlisted Common Capability ICT Telecommunications as a Service (TaaS) providers who were selected via the NOI (GETS Reference 25511176) and RFI (GETS Reference 25596741) with respect to the ongoing provision and implementation of Contact Centre services, as IR looks to future proof our Contact Centre with a strategic solution.
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