Service Desk Solution Procurement for Future Operational Needs

LSTM is seeking to procure a modern, comprehensive service desk solution to support its future operational and strategic needs. The existing contract for the current system concludes on 31st January 2026, providing an opportunity to review the market and identify a solution that best aligns with LSTM's evolving require…

Source ID: UK-ocds-b5fd17-0092fd4c-0869-44c4-a564-1ff0ebf2ef18

Estimated value

£1

As published by the source; may be updated by the buyer.

Scope overview

LSTM is seeking to procure a modern, comprehensive service desk solution to support its future operational and strategic needs. The existing contract for the current system concludes on 31st January 2026, providing an opportunity to review the market and identify a solution that best aligns with LSTM's evolving requirements.

Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Statusclosed
CategoryInformation Technology & Software
CountryUnited Kingdom
Publish dateMar 5, 2026
Submission deadlineOct 13, 2025
Estimated value£1
Notice typetender_notice
Sourceuk-contracts-finder
BuyerLiverpool School of Tropical Medicine
Buyer websitehttps://www.contractsfinder.service.gov.uk/
CityLiverpool

Buyer & contacts

Contact nameProcurement
Emailpurchasing@lstmed.ac.uk
OrganizationLiverpool School of Tropical Medicine

Tags & Signals

service desk solutionIT procurementoperational supportstrategic needsSME participationcontract renewalmarket reviewtender criteria

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