Service Desk Solution Procurement for Future Operational Needs
LSTM is seeking to procure a modern, comprehensive service desk solution to support its future operational and strategic needs. The existing contract for the current system concludes on 31st January 2026, providing an opportunity to review the market and identify a solution that best aligns with LSTM's evolving require…
Source ID: UK-ocds-b5fd17-0092fd4c-0869-44c4-a564-1ff0ebf2ef18
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As published by the source; may be updated by the buyer.
Scope overview
LSTM is seeking to procure a modern, comprehensive service desk solution to support its future operational and strategic needs. The existing contract for the current system concludes on 31st January 2026, providing an opportunity to review the market and identify a solution that best aligns with LSTM's evolving requirements.
Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
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