Consulting Services for NYC Housing Assistance System Enhancement

The vendor will provide consulting services for the project(s) mentioned below. The period of performance will be for thirty-six (36) months from February 1,2026 to January 31, 2029. The business objectives of the CurRent NYC initiative involve an application that would provide all landlords doing business with HRA wit…

Source ID: us-nyc-current-solicitations-20260120016

Scope overview

The vendor will provide consulting services for the project(s) mentioned below. The period of performance will be for thirty-six (36) months from February 1,2026 to January 31, 2029.

The business objectives of the CurRent NYC initiative involve an application that would provide all landlords doing business with HRA with improved customer service, including self-service, facilitate electronic payment of rent, and make payments to landlords accurately across all programs and tenants (the golden record concept).

The system in production facilitates CityFHEPS application submission, processing, and eligibility determinations, tracks CityFHEPS landlord and property records, and allows landlords to create an online account and perform functions that include submitting updated information, seeing limited payment history, and enrolling in electronic payments.

There is a significant enhancement necessary to bring about the envisioned process improvements and to comprehensively address the original project objectives. Agency: Dept. of Social Svcs/Human Resources Administration Status: Award

Statusawarded
CategoryNon-Consulting Services
CountryUnited States
Publish dateJan 26, 2026
Submission deadline
Estimated value
Notice typeaward_notice
Sourceus-nyc-city-record-procurement-dept-of-social-svcs-human-resources-administration
BuyerDept. of Social Svcs/Human Resources Administration
Buyer websitehttps://data.cityofnewyork.us/
CityNew York

Buyer & contacts

Contact namePui Chi (Anni) Au
Emailaup@dss.nyc.gov
OrganizationDept. of Social Svcs/Human Resources Administration

Tags & Signals

consulting serviceshousing assistanceNYC HRAsystem enhancementelectronic paymentslandlord portalCityFHEPScustomer service improvement

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