Statistics Canada Seeks IT Service Management Platform Support Services
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Source ID: CA-NOTICE-cb-384-50444133-000
Scope overview
Statistics Canada requires specialized professional services to augment its Information Technology Service Management Office in support of its BMC Helix SaaS-based IT Service Management platform. The contractor will provide expert capacity to configure, integrate, migrate, operationalize, and continually improve the platform, including implementation and optimization of key ITSM components.
Services include sustained knowledge transfer to Statistics Canada personnel, with performance demonstrated through deliverables defined in applicable Task Authorizations.
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