Cloud IT Service Management Solution for Water Services Entities
DIA is leading the Water Services Reform Programme are seeking a partner to provide a cloud based IT Service Management solution (software as a service) and who can design, build, integrate, configure the IT Service Management solution and provide hand over to the new operational team for each of the 10 Water Services…
Source ID: NZ-GETS-27653474
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As published by the source; may be updated by the buyer.
Scope overview
DIA is leading the Water Services Reform Programme are seeking a partner to provide a cloud based IT Service Management solution (software as a service) and who can design, build, integrate, configure the IT Service Management solution and provide hand over to the new operational team for each of the 10 Water Services Entities.
The IT Service Management solution will support the entire WSE environment, including Corporate Services and Operational Technology. The solution needs to cover: - Service desk management - Service request management - Incident and problem management - IT change management - DR management plan - Software and Hardware Asset management - Documentation - Training - Reporting The supplier briefing is on 3 August at 9am.
Please email NTUdigitalprocurement@dia.govt.nz to register.
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