AI-Powered Emergency Call Analysis and Dispatch for Emergency and Medical Transport Services
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Source ID: TED-0a345db0-ff24-4e4b-9c99-03f5c60fed97
Scope overview
KI-Unterstützte Notrufabfrage und Disposition zur Sprachtranskription der eingehenden Notrufe (112) und eingehenden Anrufe zu Bestellungen im Krankentransport (19222): a. zur automatisierten Analyse der genannten Anrufe auf dispositionsrelevante Informationen sowie deren Übergabe in das Dispositionssystem, b. zur bidirektionalen, automatisierten Übersetzung von Telefonaten in Text und Sprache sowie c.
zur vollautomatisierten Beantwortung von telefonischem Hilfeersuchen inklusive der Übergabe von dispositionsrelevanten Daten an das Dispositionssystem.
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