Booking and Customer Management Solution for Kiwa Pools Facility
The purpose of this RFP is to invite prospective suppliers to submit their proposals for a booking and customer management solution for Kiwa Pools � a modern multi-purpose pool facility Te Kaunihera o Te Tairawhiti Gisborne District Council (Council) is building. This solution will provide a digital services platform f…
Source ID: NZ-GETS-26034285
Estimated value
As published by the source; may be updated by the buyer.
Scope overview
The purpose of this RFP is to invite prospective suppliers to submit their proposals for a booking and customer management solution for Kiwa Pools � a modern multi-purpose pool facility Te Kaunihera o Te Tairawhiti Gisborne District Council (Council) is building. This solution will provide a digital services platform for pool operations and to support the provision of online services and products to customers.
This procurement builds upon the existing commitment of Council to provide the community with a high-quality pool complex. A booking and customer management solution is a necessary tool to ensure the Kiwa Pools� team are able to provide responsive, quality customer service and effectively operate the facility.
Most importantly, it will enable staff to operate the facility in the most cost-efficient manner and facilitate maximum use and revenue generation through efficient management of space and time.
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