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Contact Center and CRM System Supply and Installation

Lot I: Supply Delivery Installation and Support of Contact Center, Customer Relationship Management, and IP .

Source ID: WB-OP00377714

Estimated value

$2.9 Million

As published by the source; may be updated by the buyer.

Scope overview

Lot I: Supply Delivery Installation and Support of Contact Center, Customer Relationship Management, and IP .

Statusopen
CategoryGoods
CountryKenya
Publish dateSep 10, 2025
Submission deadlineSep 10, 2025
Estimated value$2.9 Million
Notice typetender_notice
Sourceworld-bank-global
BuyerNational Transport and Safety Authority
Buyer websitehttps://projects.worldbank.org/
City

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OrganizationNational Transport and Safety Authority

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  • Kenya - EASTERN AND SOUTHERN AFRICA- P161305- Horn of Africa Gateway Development Project - Procurement Plan

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  • Kenya - EASTERN AND SOUTHERN AFRICA- P161305- Horn of Africa Gateway Development Project - Procurement Plan

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  • Kenya - EASTERN AND SOUTHERN AFRICA- P161305- Horn of Africa Gateway Development Project - Procurement Plan

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Tags & Signals

contact centerCRM systemIP telephonycustomer servicesystem installationsoftware supportcommunication infrastructurecustomer engagement
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