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Comprehensive IT Support Services for Government Operations

The contractor provides a range of services to support OCIO/OPS operations and provides IT support to OCIO/OPS customers. The services include service desk, desk side support, infrastructure support, security operations, network operations, managing service requests, proactive monitoring, and hardware and software main…

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Source ID: f4440e3208954e09b8b4d52f8f4ce031

Scope overview

The contractor provides a range of services to support OCIO/OPS operations and provides IT support to OCIO/OPS customers. The services include service desk, desk side support, infrastructure support, security operations, network operations, managing service requests, proactive monitoring, and hardware and software maintenance and support.

The contractor ensures the smooth operation of the organization's IT infrastructure, resolves technical issues, implements upgrades and updates, and provides proactive monitoring and maintenance to optimize performance and minimize downtime. The contractor enables the organization to effectively utilize technology and ensure the reliability, security and efficiency of IT systems to minimize downtime.

The total period of performance is 18 months, inclusive of option periods.

Statusopen
CategoryOther
CountryUnited States
Publish dateJan 23, 2026
Submission deadlineFeb 7, 2026
Estimated value—
Notice typetender_notice
Sourceus-sam-opportunities
BuyerHEALTH AND HUMAN SERVICES, DEPARTMENT OF.OFFICE OF THE ASSISTANT SECRETARY FOR ADMINISTRATION (ASA).PROGRAM SUPPORT CENTER ACQ MGMT SVC
Buyer websitehttps://sam.gov/
CityReston

Buyer & contacts

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Contact nameAlbert Nguyen
Emailalbert.nguyen@hhs.gov
OrganizationHEALTH AND HUMAN SERVICES, DEPARTMENT OF.OFFICE OF THE ASSISTANT SECRETARY FOR ADMINISTRATION (ASA).PROGRAM SUPPORT CENTER ACQ MGMT SVC

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  • Fully Executed LSJ PRINT FILE.pdf

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Tags & Signals

IT support servicesservice deskinfrastructure supportsecurity operationsnetwork operationstechnical maintenanceproactive monitoringIT systems management

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