Mental Health and Addiction Quality Improvement Video Narrative Project

Since its inception, the Commission�s quality improvement programmes largely focused on hospital and primary care sectors. In 2017 the health sector requested, and offered funding towards, a centralised quality improvement programme within the mental health and addiction sector. In July 2017, the Mental Health and Addiction quality improvement programme (�the MHA programme�) commenced within the Commission.

The experience of consumers, their family and whanau (accessing mental health and addiction services and supporting those who access them) is an important experiential measure to inform and support the Mental Health and Addiction Quality Improvement Programme (MHA QIP).

The Health Quality & Safety Commission (the Commission) wishes to develop an audio-visual resource, to capture and raise sector awareness of, the true lived experience of MHA consumers and their family and whanau.

We intend to do this is by creating videoed facilitated conversations (narrative story telling) with selected MHA consumers, families and whanau, to highlight their recent experience of using MHA services, in Aotearoa/New Zealand. Approach Please note that this approach, may be modified, depending on the quality, content and number of videos produced. Any changes are not expected to affect the overall budget.

Any changes to the budget will be negotiated and captured in writing with the successful tenderer. The Commission wishes to develop up to five video narratives, of approximate five-minute duration, each featuring a mental health and addiction consumer or a family and whanau member, per financial year, for the next three financial years.

These may be shot in the Commission premises or may be shot on location in the community. Participants will be identified by Commission staff and we will seek their formal consent for participation and inclusion, advising throughout of the intended use of the videos and ensuring that participants are comfortable and supported at each stage of their involvement.

These video narratives will capture their recent experience of using mental health and addiction services and while not scripted, narratives will be guided by a set of supplied questions to reveal relevant themes.