Police Service Seeks CRM System Integration with New Contact Center Platform
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Source ID: UK-ocds-b5fd17-2abfd4f3-e89b-428d-814f-afc417c5b526
Scope overview
A police service is requesting information from qualified suppliers for a Customer Relationship Management system that will integrate with a new Contact Centre as a Service platform. The CRM will support police control room and contact center operations. Suppliers are invited to review the attached documentation for detailed requirements and submission instructions.
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