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Public tender

Procurement of an ITSM/ESM solution with self-service functionality

Procurement and implementation of a future-proof ITSM/ESM solution that replaces the existing platform and meets the long-term strategic needs of ETH Zurich. The new solution will serve as a central self-service portal for employees and provide an automation platform to make the processing of requests and processes in…

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Source ID: CH-SIMAP-29054-02

Scope overview

Procurement and implementation of a future-proof ITSM/ESM solution that replaces the existing platform and meets the long-term strategic needs of ETH Zurich. The new solution will serve as a central self-service portal for employees and provide an automation platform to make the processing of requests and processes in various areas more efficient.

Statusopen
CategoryGoods
CountrySwitzerland
Publish dateMar 30, 2026
Submission deadlineMay 28, 2026
Estimated value—
Notice typetender_notice
Sourcech-simap-public-projects
BuyerETH Zürich - Abt. Informatikdienste
Buyer websitehttps://www.simap.ch/
City—

Buyer & contacts

Contacts available
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Email
gatt-wto@id.ethz.chUnlock export & alerts
Phone
+41446321111Unlock export & alerts
Organization
ETH Zürich - Abt. InformatikdiensteUnlock export & alerts

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