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Salesforce Application Development Support for Government Digital Services

As part of the Digital Government for Business program’s vision to leverage modern digital and data technologies, create a seamless web and mobile experience, modernize our service delivery and make it easier for Business to access government programs and services, ISED has established the DTSS Program Delivery Centre…

Source ID: CA-NOTICE-cb-502-18299786-001

Scope overview

As part of the Digital Government for Business program’s vision to leverage modern digital and data technologies, create a seamless web and mobile experience, modernize our service delivery and make it easier for Business to access government programs and services, ISED has established the DTSS Program Delivery Centre of Excellence (CoE) under the Architecture Services Directorate to support, maintain, and onboard programs onto the Salesforce platform.

This CoE will require ongoing growth of Salesforce Application development expertise and state of the art application development processes and techniques. The DTSS Program Delivery Centre of Excellence (CoE) team provides guidance in development, builds frameworks, and provides support to the Salesforce Enterprise CRM platform across ISED.

Notice type: RFP against Supply Arrangement Procurement method: Competitive - Selective tendering Selection criteria: Highest Combined Rating of Technical Merit and Price Trade agreements: *Canada-European Union Comprehensive Economic and Trade Agreement (CETA) *Canada-Honduras Free Trade Agreement *World Trade Organization Agreement on Government Procurement (WTO GPA) *Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) *Canada-Ukraine Free Trade Agreement (CUFTA) *Canada-Peru Free Trade Agreement (CPFTA) *Canada-Korea Free Trade Agreement (CKFTA) *Canada-UK Trade Continuity Agreement (Canada-UK TCA) *Canadian Free Trade Agreement (CFTA) *Canada-Chile Free Trade Agreement (CCFTA) *Canada-Colombia Free Trade Agreement *Canada-Panama Free Trade Agreement Regions of delivery: *Ottawa Contact: Aline Assaad (aline.assaad@ised-isde.gc.ca) 18332014358

Statusopen
CategoryInformation Technology & Software
CountryCanada
Publish dateOct 31, 2025
Submission deadlineDec 1, 2025
Estimated value
Notice typetender_notice
Sourceca-canadabuys-notices
BuyerDepartment of Industry (ISED)
Buyer websitehttps://canadabuys.canada.ca/
CityOttawa

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Emailaline.assaad@ised-isde.gc.ca
OrganizationDepartment of Industry (ISED)

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Tags & Signals

Salesforce developmentdigital government servicesCRM platform supportapplication developmentgovernment IT modernizationprogram delivery center
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