Health Department Seeks Relay Service Contracts for Hospital Overdose Prevention
The Department of Health and Mental Hygiene (the Health Department) intends to enter into Negotiated Acquisition (limited pool) contracts with 12 vendors to deliver the Relay Service program. This method is chosen due to the impracticability or disadvantage of using Competitive Sealed Bidding or Competitive Sealed Prop…
Source ID: us-nyc-city-record-procurement-health-and-mental-hygiene-20250303026
Scope overview
The Department of Health and Mental Hygiene (the Health Department) intends to enter into Negotiated Acquisition (limited pool) contracts with 12 vendors to deliver the Relay Service program. This method is chosen due to the impracticability or disadvantage of using Competitive Sealed Bidding or Competitive Sealed Proposals, as only a limited number of vendors can provide these essential services.
The Relay Service program operates in hospital Emergency Departments (EDs) across New York City, focusing on non-NYC Health + Hospitals (H+H) facilities that report the highest incidences of opioid overdose symptoms.
These facilities are identified based on syndromic surveillance data from 2018 to 2022, which highlights the hospitals that not only show the highest overdose rates but also represent geographic diversity and primarily serve NYC residents.
The Health Department proposes contracts with the following 12 hospitals, as these are the number of facilities that can be funded: BronxCare Health System New York University Maimonides Medical Center Jamaica Hospital Medical Center Montefiore Medical Center New York and Presbyterian Hospital - Columbia Medical Center & Allen St.
Barnabas Hospital The Mount Sinai Hospital Brookdale Hospital Medical Center Brooklyn Hospital Center (The) -Downtown Campus Wyckoff Heights Medical Center Interfaith Medical Center These contracts will ensure the Relay Service program is implemented at each hospital, which includes providing medical care, post-overdose referrals, liaison with hospital administration to develop policies and procedures around naloxone distribution, staff clearance, and training about the Relay Service program.
Each participating hospital will have a Relay ED Champion, a trained doctor or nurse with substance use experience, working with Relay staff at the Health Department to implement the program. This initiative is critical, given the current opioid crisis in NYC, with one person dying every three hours from a drug overdose.
The Relay Service program is an innovative and compassionate approach that saves lives, supports recovery, and helps mitigate the crisis. The proposed term for each contract is nine years, starting from July 1, 2025. This notice is for informational purposes only.
Use the following address unless otherwise specified in notice, to secure, examine or submit bid/proposal documents, vendor pre-qualification and other forms; specifications/blueprints; other information; and for opening and reading of bids at date and time specified above. Department of Health and Mental Hygiene, 42-09 28th Street, 17th Floor, Long Island City, NY 11101-4132.
Kyaw Lin (347) 396-6748; klin2@health.nyc.gov Agency: Health and Mental Hygiene Status: Intent to Award
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New York City Health Department Seeks Approval for Opioid Overdose Response Services
The New York City Department of Health and Mental Hygiene is seeking approval to use negotiated acquisition for contracting relay services in 14 non-public hospitals with high opioid overdose rates. The relay program provides medical care, referrals, naloxone distribution, and staff training as part of a city-wide nonfatal overdose response system. This initiative addresses the ongoing opioid crisis through an innovative approach that has made thousands of referrals and distributed over 6,000 naloxone kits since 2007.
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