G-Cloud 14 Framework Call-off for Digital Engagement Services

Call-off from G-Cloud 14 framework. Engage Chatbot/Virtual Assistant (Service ID 427098412558827) Engage Telephony DTMF Self Service IVR (Service ID 671778185826929) Engage Telephony Voice and Survey Forms (Service ID 765780190637105) Contract period - 2 years with option for additional 1-year extension.

Source ID: UK-ocds-b5fd17-060efa4f-c8b5-43db-ab1d-6f55ff8400a8

Estimated value

£321,000

As published by the source; may be updated by the buyer.

Scope overview

Call-off from G-Cloud 14 framework. Engage Chatbot/Virtual Assistant (Service ID 427098412558827) Engage Telephony DTMF Self Service IVR (Service ID 671778185826929) Engage Telephony Voice and Survey Forms (Service ID 765780190637105) Contract period - 2 years with option for additional 1-year extension.

Statusclosed
CategoryInformation Technology & Software
CountryUnited Kingdom
Publish dateFeb 23, 2026
Submission deadlineNov 30, 2025
Estimated value£321,000
Notice typeamendment
Sourceuk-contracts-finder
BuyerDorset Council
Buyer websitehttps://www.contractsfinder.service.gov.uk/
CityDorchester

Buyer & contacts

Emaildp@dorsetcouncil.gov.uk
OrganizationDorset Council

Tags & Signals

G-Cloud 14chatbot servicesvirtual assistanttelephony IVRdigital engagementself-service systemssurvey formsframework call-off

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