Public tender

Revenue and Benefits Call Handling Service Procurement

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Source ID: UK-ocds-b5fd17-476c39b0-5b43-472a-a3f1-46a2c8653323

closedUnited Kingdom

Estimated value

£107,328

As published by the source; may be updated by the buyer.

Scope overview

This procurement involves call handling services for revenue and benefits departments. The contract was awarded through the Crown Commercial Services RM1577.14 G Cloud 14 framework, specifically under Lot 2. The service aims to support local government functions related to tax collection and welfare payments.

Statusclosed
CountryUnited Kingdom
Publish dateJan 9, 2026
Submission deadlineDec 6, 2025
Estimated value£107,328
BuyerWirral Borough Council
CityBirkenhead

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Tags & Signals

call handling servicesrevenue and benefitsCrown Commercial ServicesG Cloud 14public sector procurementlocal government supportframework agreementLot 2
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