Wellington Region Seeks Replacement Real-Time Passenger Information System

The Wellington Region�s current real time passenger information (RTI) system requires replacement, as the system is reaching the end of its life. It is failing to meet customer and business expectations of accuracy and reliability required for journey planning and contract management for the 40+ million annual public transport (PT) trips currently delivered.

Replacement of the RTI system for public transport customers and network operators will improve overall network accessibility and performance. It is one of the highest priorities amongst public transport activities in Greater Wellington Regional Council�s (GWRC) Regional Public Transport Plan (RPTP) programme.

What we need This procurement relates to the purchase of a prediction engine, data warehouse, business intelligence tools (analytical and reporting), on-board locational/communication hardware, and digital on-street signage.

� Prediction engine � On-board locational/communication hardware � Digital on-street signage � Public transport schedule data management platform � Enhancements to Metlink�s open data platform � Customer Relationship Management software The key objectives of this procurement are to deliver an RTI system that will replace the existing system and will reduce the reliance on costly proprietary software and hardware.

The new system will act as a long-standing and more responsive solution than the current one, as well as ensuring that GWRC and the selected Respondent establish a relationship that can evolve with business needs and customer expectations. The solution will also allow for the provision of accurate open data, so that Metlink is future proofed to participate in a digital marketplace for transit.