Comprehensive Education Management Software Solution with Hosting and Support Services
Gegenstand der Beschaffung: - Lizenzen für eine Softwarelösung zur Verwaltung der Aus- und Weiterbildungen sowie der Seminare. Es wird explizit eine zentrale Lösung gefordert, die alle Anforderungen erfüllt - Installation der Softwarelösung - Customizing und sonstige Dienstleistungen für die Inbetriebnahme der Software…
Source ID: TED-dddbafed-9409-4aad-82cc-fa913ee9c752
Scope overview
Gegenstand der Beschaffung: - Lizenzen für eine Softwarelösung zur Verwaltung der Aus- und Weiterbildungen sowie der Seminare.
Es wird explizit eine zentrale Lösung gefordert, die alle Anforderungen erfüllt - Installation der Softwarelösung - Customizing und sonstige Dienstleistungen für die Inbetriebnahme der Softwarelösung - Hosting und Betrieb des Systems in einem ISO/IEC 27001:2013 zertifizierten Rechenzentrum der Europäischen Union - Wartung und Support für die Softwarelösung (Level mit festgelegten Reaktionszeiten) - Schulungsleistungen, Schulungsunterlagen, Best-Practice Prozessmodell für die Key User des Systems - Einführungsunterstützung (Go-Live-Support, After-Go-Live-Support) - Dokumentation des Systems, Handbücher
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