CalMac Ferries Seeks Digital Partner for Platform Support and Enhancement

CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android. This platform is central to delivering ferry services, customer communications, and operational support.

Source ID: UK-FTS-ocds-h6vhtk-0656b1

Estimated value

£7.5 Million

As published by the source; may be updated by the buyer.

Scope overview

CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android. This platform is central to delivering ferry services, customer communications, and operational support.

The current solution is built on Umbraco CMS, hosted in Microsoft Azure, and integrates with multiple internal and third-party systems, including booking, messaging, and analytics. It supports real-time service updates, timetables, and customer notifications, and is aligned with CalMac’s Digital North Star roadmap, which aims to create a seamless, data-driven customer experience.

CalMac now seeks a strategic digital partner to provide: -Ongoing support and maintenance of the existing platform. -Hosting and infrastructure management within Azure. -Continuous improvement and iterative enhancements under CalMac’s governance. -Compliance with security, accessibility, and regulatory standards. -Capability to deliver future integrations and innovation through structured change control.

The partner will act as a delivery partner, not a strategic owner, ensuring stability, scalability, and resilience while supporting CalMac’s long-term digital vision. Stage: tender Procurement method: Competitive procedure with negotiation

Statusopen
CategoryOther
CountryUnited Kingdom
Publish dateFeb 18, 2026
Submission deadlineMar 23, 2026
Estimated value£7.5 Million
Notice typetender_notice
Sourceuk-fts-notices
BuyerCalMac Ferries Limited
Buyer websitehttps://www.find-tender.service.gov.uk/
CityGourock

Buyer & contacts

Emailruairidh.black@calmac.co.uk
OrganizationCalMac Ferries Limited

Tags & Signals

digital platform supportUmbraco CMS maintenanceAzure hosting managementferry services platformmobile application maintenancecompliance and securityiterative enhancementsstrategic digital partnership

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