Sole Source Contract for Webtext Messaging Software Subscription Services

Pursuant to Section 3-05 of the PPB Rules, the Department of Social Services (DSS), intends to enter into a Sole Source contract with Sharpen Technologies, Inc. for Subscription Services of Webtext Messaging Communication Software for the service period of 07/01/2025 - 06/30/2028. DSS needs Webtext to provide SMS services for the agency, which is utilized by different program areas for client outreach.

Programs like FIA, Fair fares and IDNYC provide this service to NYC constituents. Sharpen Technologies, Inc. is the sole supplier who can provide support on the Subscription Services of Webtext Messaging Communication Software, Sharpen Technologies, Inc.

is the sole manufacture of the Webtext Messaging Communication Software and does not sell its products through resellers or distributors, so there is no 3rd party that can support their equipment.

Any firm or organization that believes they can also provide this service is invited to respond to RFI 06926Y0376 'Subscription Services of Webtext Messaging Communication Software' by e-mailing the Agency Contact at ACCOContractPlanning@dss.nyc.gov or by submitting a response through the PASSPort Discussion Forum for the subject EPIN: 06926Y0376.

Expressions of interest and submission qualifications and any related questions should be submitted no later than December 3, 2025 at 3:00 PM EST. Please indicate RFI E-PIN 06926Y0376 'Subscription Services of Webtext Messaging Communication Software' in the message title. Agency: Dept. of Social Svcs/Human Resources Administration Status: Intent to Award