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Public tender

Microsoft Software Support Services Procurement for Server and Desktop Products

HCC requires a 3rd party software support service for all Microsoft server and desktop products in use within HCC. In 2023 HCC IT decided to trial the use of a 3rd Party offering to provide Microsoft Unified Support as the market for alternatives was growing. Following a mini competition exercise, a contract was put in…

Source ID: UK-ocds-b5fd17-fe731d5b-944e-43dc-9051-e45be477ee3e

Estimated value

£220,500

As published by the source; may be updated by the buyer.

Scope overview

HCC requires a 3rd party software support service for all Microsoft server and desktop products in use within HCC. In 2023 HCC IT decided to trial the use of a 3rd Party offering to provide Microsoft Unified Support as the market for alternatives was growing.

Following a mini competition exercise, a contract was put in place for a 2 month proof of concept from December 2023 to February 2024 and, following a successful trial, the contract was extended for a maximum of 2 years to February 2026 . The contract with the 3rd party supplier is coming to an end and HCC requires a replacement.

Additional information: This requirement was procured using the Kent Commercial Services Software and Associated Services Framework Y23065

Statusclosed
CategoryNon-Consulting Services
CountryUnited Kingdom
Publish dateJan 14, 2026
Submission deadlineNov 4, 2025
Estimated value£220,500
Notice typetender_notice
Sourceuk-contracts-finder
BuyerHAMPSHIRE COUNTY COUNCIL
Buyer websitehttps://www.contractsfinder.service.gov.uk/
CityWINCHESTER

Buyer & contacts

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Emailprocurement.support@hants.gov.uk
OrganizationHAMPSHIRE COUNTY COUNCIL

Tags & Signals

Microsoft support servicessoftware maintenanceserver supportdesktop supportthird-party IT servicessoftware framework procuremententerprise IT support
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