Analogue Telecare Maintenance Services for Community Alarms
Call-off from the Technology Enabled Lives (TEL) Framework under Lot 3.2 Analogue - maintenance of legacy analogue telecare products. To enable the ongoing maintenance of all hardwired community alarms at 3 different locations within Sandwell. The maintenance plan will include: - • Remedial maintenance service to maint…
Source ID: UK-ocds-b5fd17-e24bcfb6-3251-411f-bc3e-b43d4ebee354
Estimated value
As published by the source; may be updated by the buyer.
Scope overview
Call-off from the Technology Enabled Lives (TEL) Framework under Lot 3.2 Analogue - maintenance of legacy analogue telecare products. To enable the ongoing maintenance of all hardwired community alarms at 3 different locations within Sandwell.
The maintenance plan will include: - • Remedial maintenance service to maintain the Equipment in a satisfactory operating condition including the replacement of unserviceable parts or components • Quarterly maintenance visits to test the correct operation of the Equipment in accordance with BS5839 Part 1 Standard.
• Service response will be within four hours of receipt of a service call during Normal Working Hours and for critical system failures outside of those hours. Normal Working Hours are considered 9am to 5:30pm, Monday to Friday.
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