American Red Cross Fundraising and Donor Support Services Contract

Charity: THE AMERICAN NATIONAL RED CROSS Solicitor: INFOCISION, INC.

Filing type: Master Campaign: N/A Approved: 2024-12-17T00:00:00+00:00 Campaign dates: 2025-01-08T00:00:00+00:00 → 2025-12-31T00:00:00+00:00 Contract effective: 2025-01-01T00:00:00+00:00 Contract termination: 2028-12-31T00:00:00+00:00 Obligations: THE AMERICAN RED CROSS' MISSION IS TO PREVENT AND ALLEVIATE HUMAN SUFFERING IN THE FACE OF EMERGENCIES BY MOBILIZING THE POWER OF VOLUNTEERS AND THE GENEROSITY OF DONORS.

EVERY DAY, WE'RE AT WORK ACROSS THE COUNTRY HELPING INDIVIDUALS AND COMMUNITIES PREPARE FOR DISASTERS AND OTHER EMERGENCIES. Compensation assumptions: THE PARTIES ENTER INTO THIS AGREEMENT TO CONDUCT AN ON-GOING FUNDRAISING PROGRAM WITH THE GOAL OF CULTIVATION, STEWARDSHIP AND SOLICITATION OF CURRENT, FORMER AND NEW MEMBERS/DONORS IN SUPPORT OF ITS MISSION.

THE AMERICAN NATIONAL RED CROSS DBA AMERICAN RED CROSS SHALL BE INVOICED UPON COMPLETION OF THE WORK OR ON SUCH MILESTONES AS PROVIDED IN THE SOW.

PRICING IS AS FOLLOWS; A) $32.50 DEDICATED AGENT HOURLY RATE FOR GENERAL CUSTOMER SERVICE B) $36.00 DEDICATED AGENT HOURLY RATE FOR TELETHONS C) $0.95 ENGLISH AND SPANISH LIVE AGENT RATE PER MINUTE; D) $0.25 AGENT CALL TRANSFER PER MINUTE; E) $28 AGENT TRAINING RATE PER HOUR.