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Public tender

Software Licensing Contract for IT Service Management Platform

270 Licensed Operators on the TOPdesk Engaged package, for a 2-year contract term, including Ebbot Live Chat & AI Chatbot

Source ID: UK-ocds-b5fd17-9c5861f5-bb11-4f9c-91dd-ed42e4f0e4b9

Estimated value

£127,182

As published by the source; may be updated by the buyer.

Scope overview

270 Licensed Operators on the TOPdesk Engaged package, for a 2-year contract term, including Ebbot Live Chat & AI Chatbot

Statusclosed
CategoryInformation Technology & Software
CountryUnited Kingdom
Publish dateJan 5, 2026
Submission deadlineOct 1, 2025
Estimated value£127,182
Notice typetender_notice
Sourceuk-contracts-finder
BuyerAston University
Buyer websitehttps://www.contractsfinder.service.gov.uk/
CityBIRMINGHAM

Buyer & contacts

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Contact nameAvinash Padaki
Emaila.padaki@aston.ac.uk
OrganizationAston University

Tags & Signals

software licensingIT service managementTOPdesk EngagedEbbot Live ChatAI chatbotenterprise softwaretwo-year contractoperator licenses

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