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Language Services for New York City Child Welfare Agency

The New York City Administration for Children s Services (ACS) seeks a professional language service provider with significant capacity and experience offering effective project management, translation sourcing, and technical support. The provider will meet or exceed industry standards for language services and for qua…

Source ID: us-nyc-city-record-procurement-administration-for-children-s-services-20251009022

Scope overview

The New York City Administration for Children s Services (ACS) seeks a professional language service provider with significant capacity and experience offering effective project management, translation sourcing, and technical support. The provider will meet or exceed industry standards for language services and for quality management.

The intent of this Request for Proposals (RFP) is to obtain firm, fixed-price proposals to provide translation of written documents, transcription, voiceover, captioning, and proxy capability for website translation from qualified proposers.

ACS must be compliant with Local Law 73 (2003), Local Law 30 (2017), the Americans with Disabilities Act (ADA) Title II, and Title VI of the Civil Rights Act of 1964, which require ACS and its network of providers to provide interpretation and translation services for all limited-English proficient and deaf/hard-of-hearing families to enable equal access to ACS services, as well as ensure best practice for casework with limited-English proficient and deaf/hard of hearing families.

The term of the contract will be July 1, 2026 through June 30, 2029. Proposals will ONLY be accepted through the PASSPort system. If you do not have a PASSPort account, please visit www.nyc.gov/passport to get started. Agency: Administration for Children's Services Status: Solicitation

Statusopen
CategoryNon-Consulting Services
CountryUnited States
Publish dateOct 20, 2025
Submission deadlineNov 17, 2025
Estimated value
Notice typetender_notice
Sourceus-nyc-city-record-procurement-administration-for-children-s-services
BuyerAdministration for Children's Services
Buyer websitehttps://data.cityofnewyork.us/
CityNew York

Buyer & contacts

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Contact nameLucy Clevenger
Emaillucy.clevenger@acs.nyc.gov
Phone(212) 341-3592
OrganizationAdministration for Children's Services

Tags & Signals

language servicestranslationaccessibility compliancegovernment procurementinterpretation servicescaptioningvoiceoverproject management
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