Emergency Hotline Staffing Services for Transportation Agency
Uppdraget består av bemanning av Trafikverkets akutlina via telefon utanför kontorstid, för mottagande, registrering och hantering av akuta ärenden inom väg, järnväg och färja. Uppdraget består av följande: Arbetsuppgifter omfattar mottagande av samtal, prioritering av ärenden, registrering i Trafikverkets system, info…
Source ID: TED-eb2f73f5-b46f-4dc3-84b8-679a3b609376
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Scope overview
Uppdraget består av bemanning av Trafikverkets akutlina via telefon utanför kontorstid, för mottagande, registrering och hantering av akuta ärenden inom väg, järnväg och färja. Uppdraget består av följande: Arbetsuppgifter omfattar mottagande av samtal, prioritering av ärenden, registrering i Trafikverkets system, informationsgivning samt hänvisning av ej akuta ärenden till dagtid.
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