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New York City Health Department Seeks Sole Source Software Support Contract

Pursuant to Section 3-05 of the New York City Procurement Policy Board Rules, the Department of Health and Mental Hygiene (DOHMH) intends to enter into negotiations for a three-year agreement with CoherentRx Inc. to provide ongoing support for the existing license (Shift Scheduling Genius, Appointment Scheduling Genius…

Source ID: us-nyc-city-record-procurement-health-and-mental-hygiene-20251114023

Scope overview

Pursuant to Section 3-05 of the New York City Procurement Policy Board Rules, the Department of Health and Mental Hygiene (DOHMH) intends to enter into negotiations for a three-year agreement with CoherentRx Inc.

to provide ongoing support for the existing license (Shift Scheduling Genius, Appointment Scheduling Genius + Telehealth Genius, and Appointment Scheduling Genius Solutions) for the Bureau of Public Health Clinics. DOHMH has determined that CoherentRx is the sole source provider for these software products. CoherentRx Inc.

maintains all legal rights and privileges for these products, which have been customized for DOHMH, no other organization has access or rights to customize, update or in any way modify the products that CoherentRx Inc. has created. Further, there are no other agents or dealers authorized to represent these products and no other entity or person has any right of sub-license to make similar or competing products.

Any firm that believes it can legally provide these software products and/or ongoing support for these software products, is invited to submit an Expression of Interest directly to this RFI- EPIN 81626Y0759 no later than 12/5/2025 by 2:00 PM.

If you need additional assistance with PASSPort, please contact the MOCS Service Desk at https://mocssupport.atlassian.net/servicedesk/customer/portal/8 Agency: Health and Mental Hygiene Status: Intent to Award

Statusawarded
CategoryNon-Consulting Services
CountryUnited States
Publish dateNov 24, 2025
Submission deadlineDec 5, 2025
Estimated value
Notice typeprequalification
Sourceus-nyc-city-record-procurement-health-and-mental-hygiene
BuyerHealth and Mental Hygiene
Buyer websitehttps://data.cityofnewyork.us/
CityNew York

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OrganizationHealth and Mental Hygiene

Tags & Signals

public health clinicssoftware supportsole source procurementscheduling softwareNew York City DOHMHCoherentRxthree-year agreementRFI response

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