New York City Seeks Lockbox Services for Tax Payment Processing

The New York City Department of Finance is seeking a qualified contractor to provide retail and wholesale lockbox services to process check payments and tax forms for the City s business and excise taxes and related collection billings.

Qualified Contractors will be required to retrieve mail from designated Post Office Boxes, open envelopes, process payments with and without coupons and tax forms, manage exception workflows, capture data, transmit data files to the Business Tax and Collections System ( BTCS ), produce and deliver daily reports, and provide access to transaction history.

This Request for Proposal ('RFx') is being released through PASSPort, New York City's online procurement portal. Responses to this RFx should be submitted via PASSPort. To access the solicitation, vendors should visit the PASSPort Public Portal at https://www.nyc.gov/site/mocs/passport/about-passport.page and click on the 'Procurement Navigator' blue box.

This will take you to the Public Portal of all procurements in the PASSPort system. To quickly locate the RFx, insert the EPIN into the Keywords search field for additional details including the release date and pre-bid conference (optional). Please submit your proposals by both acknowledging the receipt of the RFx in the Acknowledgement tab and completing your response in the Manage Responses tab.

Vendor resources and materials can be found at the link below under the Finding and Responding to RFx heading. https://www.nyc.gov/site/mocs/passport/getting-started-with-passport.page If you require any assistance with PASSPort, please contact the MOCS Service Desk at https://mocssupport.atlassian.net/servicedesk/customer/portal/8 Agency: Finance Status: Solicitation