Public tender

Multilingual Call Center Service Provider Selection for National ID Program

This is one of more than 100,000 active tenders available on IndexBox Tenders. Get full access to detailed descriptions, workspace tools, AI recommendations, and expert support to help you work with this opportunity and thousands more.

Source ID: WB-OP00346877

openEthiopia

Estimated value

$1.7 Million

As published by the source; may be updated by the buyer.

Scope overview

Request for Bids Non-Consulting Services Employer: National ID Program Project: Digital ID for Inclusion and Services Project (P179040) Contract title: Selection of a Service Provider that Serve as Multilingual Call Center for National ID Program

Statusopen
CategoryInformation Technology & Software
CountryEthiopia
Publish dateMar 20, 2025
Submission deadlineMar 20, 2025
Estimated value$1.7 Million
Notice typetender_notice
Sourceworld-bank-global
BuyerPrime Minster Office, National ID Program
Buyer websitehttps://projects.worldbank.org/
City

Buyer & contacts

Contacts available
1 fields shown publicly. Subscribe to unlock workspace tools (export, alerts, and buyer history).
Unlock details
Organization
Prime Minster Office, National ID ProgramUnlock export & alerts

Tags & Signals

multilingual call centernational ID programservice provider selectiondigital ID projectcustomer support servicesbid solicitationpublic procurementinclusion services

Similar tenders

EthiopiaInformation Technology & Softwareopen

Multilingual Call Center Service Provider Selection for National ID Program

The National ID Program is seeking a service provider to operate a multilingual call center as part of the Digital ID for Inclusion and Services Project. This re-bid opportunity requires a contractor capable of handling diverse language support for national identification services. The call center will serve as a key communication channel for citizens accessing digital ID services.

Published: Jul 29, 2025Deadline: Sep 2, 2025ID: WB-OP00370872
$1.8 Million
KenyaConsultant Servicesopen

Three-Year Framework Contract for SCBA Maintenance Services

This tender seeks a framework contract for the maintenance of Self-Contained Breathing Apparatus (SCBA) equipment over a three-year period. Services will be provided on an as-needed basis to ensure operational readiness. The contract establishes a long-term service arrangement for essential safety equipment maintenance.

Deadline: Feb 12, 2026ID: KE-IFMIS-KPC/PU/FW/130(HSE)NBI/25/26
Saudi ArabiaDirect Purchaseopen

Repair and Installation of Spare Parts for Chevrolet Impala Vehicle

This tender involves the repair, securing, and installation of spare parts for a 2018 Chevrolet Impala vehicle with license plate 8502, which was damaged in a traffic accident. The procurement covers necessary automotive components and repair services to restore the vehicle to operational condition. The work includes both mechanical repairs and installation of replacement parts.

Deadline: Feb 12, 2026ID: SA-ETIMAD-1045195
Start your pilot

Unlock the full IndexBox Tenders workspace

Get hourly updates across 100k+ opportunities, AI recommendations, and one-click autopilot workflows. Zero obligation.

Disclaimer: IndexBox Tenders does not issue, announce, or publish this tender. This information is aggregated from publicly available sources and is provided for informational purposes only. IndexBox Tenders is not affiliated with, endorsed by, or acting on behalf of the tender issuer. Users should verify all information directly with the official tender source before making any decisions or taking any action.