IT Service Management Software with AI and Automation Features
SaaS based IT Service Management product software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, reporting, integration capabilities, smart automation and GenAI capabilities.
Source ID: UK-ocds-b5fd17-17dfab11-3ad8-41b1-bf7b-932fabd521bd
Estimated value
As published by the source; may be updated by the buyer.
Scope overview
SaaS based IT Service Management product software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, reporting, integration capabilities, smart automation and GenAI capabilities.
Buyer & contacts
Tags & Signals
Similar tenders
NHS SBS10256 Call Off for Halo ITSM Licences
This procurement call-off under NHS SBS10256 involves acquiring Halo ITSM licences to enhance existing IT service management capabilities. The licences will provide greater flexibility and enable integration of additional licences into the ticketing system across the NOC estate. The upgrade aims to improve service management operations and system interoperability.
IT Service Management Framework Provision via CCS Technical Services
This tender invites bids for the provision of an IT Service Management Framework under the CCS Technical Services 3 RM6100 Framework. Suppliers must access the competition through the specified online portal using the provided reference number. The procurement process is managed through a designated online quotation system.
Software Licensing Contract for IT Service Management Platform
This procurement involves a two-year contract for 270 licensed operators on the TOPdesk Engaged software package. The agreement includes access to Ebbot Live Chat and AI Chatbot functionality. The contract covers enterprise-level IT service management platform licensing for operational use.
Keep reading for free. Pay only when you need workspace actions.
This record stays public. Upgrade only when you want alerts, exports, OCR packs, and autopilot workflows inside the private workspace.
Disclaimer: IndexBox Tenders does not issue, announce, or publish this tender. This information is aggregated from publicly available sources and is provided for informational purposes only. IndexBox Tenders is not affiliated with, endorsed by, or acting on behalf of the tender issuer. Users should verify all information directly with the official tender source before making any decisions or taking any action.