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Zultys VoIP and Call Center Software Licenses Procurement for Department

In order to manage one or more of its call-centers, the Department is purchasing the Zultys licenses as described in Table A on PASSPort (each a License , together the Licenses ) from Contractor which will permit the Department to access Zultys' (the Licensor ) cloud-based solution for Voice Over Internet Protocol (VOI…

Source ID: US-NYC-80625W0004001

Estimated value

$248,423

As published by the source; may be updated by the buyer.

Scope overview

In order to manage one or more of its call-centers, the Department is purchasing the Zultys licenses as described in Table A on PASSPort (each a License , together the Licenses ) from Contractor which will permit the Department to access Zultys' (the Licensor ) cloud-based solution for Voice Over Internet Protocol (VOIP) Phone and Call Center management, accessible by an application (the ZAC Application ) to be installed on Desktop Computers, Laptops, and Mobile Devices/Smart Phones.

The Licenses will also permit the Department to access portions of Licensor s management and reporting software via web browser, Voicemail and Inbound and Outbound Calling, and provide fax integration and Licensor Support. Agency: Housing Preservation and Development Vendor: Savant Financial Technologies Inc.

(1441 Broadway) Contact: Gaurav Channan (channang@hpd.nyc.gov) PIN: 80625W0004001 Request ID: 20260101011 Selection method: M/WBE Noncompetitive Small Purchase Notice type: Award Award amount: $248,423.00 Start date: 2026-01-08T00:00:00.000 End date: 2026-01-08T00:00:00.000

Statusawarded
CategoryGoods
CountryUnited States
Publish dateJan 8, 2026
Submission deadlineJan 8, 2026
Estimated value$248,423
Notice typeaward_notice
Sourceus-nyc-recent-contract-awards
BuyerHousing Preservation and Development
Buyer websitehttps://www.nyc.gov/
CityNew York City

Buyer & contacts

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Contact nameGaurav Channan
Emailchannang@hpd.nyc.gov
OrganizationHousing Preservation and Development

Awardees

Savant Financial Technologies Inc (1441 Broadway)

Tags & Signals

Zultys licensesVoIP call centercloud-based softwarecall center managementvoice over internet protocolsoftware procurementdepartmental operationstechnology acquisition
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