Public agencies

Port authority standardizes procurement oversight

A regional port authority needed a single view of live tenders, amendments, and award decisions across multiple departments.

Compliance-grade tender traceability

↓ 28%

Award cycle time

4 departments aligned

Stakeholder visibility

< 2 hours

Amendment response time

Situation

Procurement managers were juggling five portals, each with different formats and approval workflows. Updates were tracked in spreadsheets, creating audit gaps.

Approach

  • Centralized tender intake with normalized status tracking.
  • Configured shared dashboards for legal, finance, and project teams.
  • Automated notifications for amendments and award notices.

Results

  • Reduced audit prep time with a single, time-stamped record.
  • Shortened award cycles by aligning stakeholders on one dataset.
  • Improved vendor response rate by publishing consistent updates.

Workflow tools used

Status normalizationAward trackingShared dashboardsCompliance alerts

We finally have a clean audit trail and a single source of truth for every tender.

Procurement Lead

Public Infrastructure Authority

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